Vinster Support

Need a hand with Vinster? Whether something isn't working, you have a question, or you'd like to share feedback, we'd love to hear from you.

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Frequently asked

How do I scan a wine list?

Open the List tab, tap to scan, and point your camera at a restaurant's wine list. Vinster reads it and recommends the best bottles for your taste and budget, each with a reason why.

How do I add a bottle to my cellar?

From the Cellar tab choose Add Wine, or add a bottle straight from a scan. Snap a photo of the label and it appears as a thumbnail on your racks and in your Label Library.

How do I get a food pairing?

Open the Chef tab, tell Vinster what you're cooking, and it pairs a wine to the dish — from your own cellar or the wider world, at the price you want to spend.

How do I edit or delete a review?

Open the wine or restaurant from your reviews and edit or remove it there. Deleting a review also removes it from the community feed if you'd shared it.

How do I delete my account and data?

You can delete your account from within the app, or email us at tellme@vinsterapp.com and we'll remove your account and all associated data. See our Privacy Policy for full details on data and your rights.

I found a bug or have a feature request

Brilliant — email us at tellme@vinsterapp.com with as much detail as you can (what you did, what happened, and your device if relevant). It genuinely helps us make Vinster better.

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Read our Privacy Policy for how we handle your data.